Legal

Privacy Policy

Last updated: October 1, 2026

ImageUpg is committed to your privacy. We process your images in isolated containers and permanently delete them within 60 minutes. We never store, analyze, or use your images for AI training.

1. Information we collect

When you create an account, we collect your name, email address, and authentication credentials. When you use our service, we temporarily process the images you upload for enhancement purposes only.

2. How we use your information

We use your personal information to provide and maintain our service, process your subscription payments through Dodo Payments (our payment processor), send you important service updates, and improve our product experience.

3. Image processing & data retention

All uploaded images are processed in isolated, sandboxed GPU containers. Images are permanently deleted from all servers within 60 minutes of processing. We never store images beyond the processing window. We never use your images for AI model training. We never share your images with third parties. All data transmission is encrypted via TLS 1.3.

4. Payment information

Payment processing is handled entirely by Dodo Payments, our Merchant of Record. We never see, store, or have access to your credit card details, bank account numbers, or other financial information. Dodo Payments processes payments in compliance with PCI DSS standards.

5. Cookies & similar technologies

We use cookies and browser storage (local storage, session storage, IndexedDB) in three categories. Strictly necessary ones are always on, because the service cannot work without them. Analytics and advertising are off until you opt in, for every visitor, wherever you are. Nothing is pre-selected, and rejecting is as easy as accepting.

You can change or withdraw your choice at any time with the Cookie settings link at the bottom of every page. Withdrawing does not affect anything done before. We keep your choice for 180 days and ask again after that, or sooner if this policy changes.

Strictly necessary

NameProviderPurposeDuration
iu_consentImageUpg (cookie)Stores your cookie choices, a random consent ID and the time you made them180 days
firebaseLocalStorageDbGoogle Firebase (IndexedDB)Keeps you signed inUntil you sign out
iu_tokens_*, iu_token_*, iu_topup_win, iu_wm_countImageUpg (local storage)Counts free tokens and usage limitsPersistent, rolling
visitedImageUpg (session storage)Shows the intro animation once per visitUntil the tab closes
Checkout cookiesDodo PaymentsPayment processing and fraud prevention, only when you check outSet by the provider

Analytics (opt-in)

None in use at the moment. If we add an analytics tool, we will list it here before switching it on, and it will only run for visitors who allowed Analytics.

Advertising (opt-in)

NameProviderPurposeDuration
__gads, __gpi, __eoiGoogle AdSenseAd delivery, frequency capping, fraud preventionUp to 13 months
IDE, test_cookieGoogle (doubleclick.net)Ad personalisation and measurementUp to 13 months

Ads are loaded only after you allow Advertising. We also pass your choice to Google through Google Consent Mode. For how Google uses this data, see Google's partner-sites policy.

Your Privacy Choices (US residents)

Under the California Consumer Privacy Act (as amended by the CPRA) and similar laws in other US states, letting advertising partners set cookies can count as "selling" or "sharing" personal information. You can opt out at any time through Your Privacy Choices by switching Advertising off. We also honour the Global Privacy Control (GPC) signal. If your browser sends it, Advertising stays off and cannot be switched on from that browser. We do not sell personal information for money, and we do not knowingly sell or share the personal information of anyone under 16.

6. Third-party services

We use the following third-party services:

7. Your rights

You have the right to access, update, or delete your personal information at any time. You can delete your account from the Profile settings, which will remove all associated data. You can request a copy of your data by contacting us at the email below.

EU/EEA, UK and Switzerland: you also have the right to restrict or object to processing, to data portability, and to withdraw consent at any time. You can also lodge a complaint with your local data protection authority. We use cookies for analytics and advertising only with your consent (GDPR Art. 6(1)(a), ePrivacy Directive Art. 5(3)). Strictly necessary storage relies on its necessity to provide the service you asked for.

US states (California, Colorado, Connecticut, Virginia, Texas and others): you have the right to know, access, correct and delete your personal information, and to opt out of its sale, sharing, or use for targeted advertising (see "Your Privacy Choices" above). We will not discriminate against you for using these rights. You can send a request to the email below, either yourself or through an authorised agent.

8. Children's privacy

ImageUpg is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify registered users of any material changes via email. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests, contact us at privacy@imageupg.com