Legal

Terms of Service

Last updated: April 2026

By using ImageUpg, you agree to these terms. Please read them carefully. If you don't agree, please don't use our service.

1. Service description

ImageUpg is an AI-powered image upscaling service that enhances image resolution using neural network technology. We offer free and paid subscription tiers with varying features and usage limits.

2. Account registration

You may use basic features without an account. To access enhanced features, you must create an account with accurate information. You are responsible for maintaining the security of your account credentials. You must be at least 13 years old to create an account.

3. Subscription plans & billing

ImageUpg offers the following plans:

Enhancements are metered in tokens rather than a fixed number of images, because each mode consumes a different amount of processing: 2x costs 3 tokens, 4x costs 20, 8x costs 25, Super 16x costs 100, and SVG vectorization costs 13. Tokens are deducted only when an enhancement completes successfully. Paid plans carry a daily cap (45 tokens on Pro, 200 on Master; Free has none) to keep processing capacity available to all users; unused monthly tokens do not roll over.

Annual plans are available at a discounted rate. All payments are processed by Dodo Payments as our Merchant of Record. Subscriptions renew automatically unless cancelled. You may cancel at any time — access continues until the end of your billing period.

4. Refunds & cancellation

You can cancel at any time, and your paid features stay active until the end of the period you already paid for. Refunds are limited to billing errors on our side, and must be raised within 14 days. Full details are in our Refund & Cancellation Policy.

5. Acceptable use

You agree not to:

6. Intellectual property

You retain all rights to images you upload and their enhanced versions. ImageUpg claims no ownership over your content. We grant you a license to use our service interface and tools as described in your subscription plan. The ImageUpg brand, logo, and website design are our intellectual property.

7. Service availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance with advance notice when possible. We reserve the right to modify or discontinue features with reasonable notice.

8. Limitation of liability

ImageUpg is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time from your Profile settings. Upon termination, your data will be deleted in accordance with our Privacy Policy.

10. Changes to terms

We may update these terms from time to time. Material changes will be communicated via email to registered users. Continued use after changes constitutes acceptance.

11. Contact

For questions about these terms, contact us at legal@imageupg.com